Contact Center Policy


You can consult the identification data of the data controller of the service to which you direct your request at the following address www.affidea.es.

The contact details of the Data Protection Officer are:

Postal address: Paseo de la Castellana nº 259, 34th floor, Madrid.

Web: www.affidea.es

Telephone: 983 216 120

E-mail: dpo.es@affidea.com

You are informed that your personal data will be processed solely for the purpose of answering your call, appointment management, validation of your entity and registration of applications. The data will be kept for 2 months. The data processing is based on your consent. If you do not provide the required data, we will not be able to process your request. In our health center, as well as on the web you have at your disposal the privacy policy for patients where you are informed about the treatment of your data. No assignments or international transfers of data are foreseen. You may exercise your rights of access, rectification, deletion, portability and limitation or opposition by writing to the same address and data mentioned above attaching a copy of NIF or other identification document. Likewise, you may at any time, withdraw the consent given by writing to the address indicated, as well as complain to the Supervisory Authority (Spanish Data Protection Agency: www.agpd.es).